What I offer
With over 15 years of in house office experience covering a wide array of services, I am sure that I will be able to accomplish the task at hand in the manner and time frame required.
Below you will see a range of services I can offer you, if you can't find what you're looking for, please don't hesitate to contact me - I'll be happy to help you.
Traditional EA/VA Support
As an experienced Office Administrator, I provide comprehensive executive/personal assistant support, including:
□ Complex schedule management
□ Correspondence handling
□ Email decluttering and management
□ Discreet point of contact
□ Calendar management and contact maintenance
□ Proofreading and document control
□ Research and information gathering
□ Proactive task prioritisation and seamless operations
□ Discreet, professional, and detail-oriented service
Document Creation
Leveraging my Data Analyst and Technical Trainer experience, I create compelling, professional materials across multiple platforms (Word, Excel, PowerPoint, Google Docs, Sheets, Slides), specialising in:
□ Transforming raw data into polished, visually appealing documents with consistent branding.
□ Meticulously formatted reports and spreadsheets with complex formulas.
□ FSA-compliant policy generation for international companies.
□ Product walkthroughs and training materials.
□ Data visualisation and template design.
□ Streamlined workflows and high-quality, error-free documents tailored to specific needs.
Database Management
Due to my experience in a Training environment I have:
Led training for a VoIP system integrating with 15+ CRM platforms.
□ Developed in-depth knowledge of CRM functionality (inner and outer workings) across various platforms, including:
▫ Bullhorn
▫ Salesforce
▫ Vincere
▫ Microsoft Dynamics
▫ Tracker RMS
▫ And many others
□ Experience with ticketing systems such as:
▫ ServiceNow
▫ Jira
Account Management
As an Account Manager, I optimise your CRM and database through:
□ Regular contact review and updates for accuracy.
□ Direct liaison with account holders to address needs and build relationships.
□ Data cleansing to remove expired/outdated information.
□ Ensuring database efficiency, reliability, and alignment with business goals.
Technical Trainer
With nearly 10 years of training experience, I've developed engaging delivery methods for diverse audiences, including:
□ Adaptable pacing (slowing down/speeding up)
□ Incorporation of humour as appropriate
□ Concise, bullet-point delivery for executive summaries
□ Consistent content, tailored to specific audience needs and learning styles
Inbox Clean-up Service
I offer professional inbox clean-up services to boost your productivity by:
□ Unsubscribing from unwanted newsletters.
□ Deleting outdated/irrelevant emails.
□ Organising your inbox via categorisation and flagging.
□ Archiving essential communications.
□ Clearing spam and junk folders.
□ Streamlining your inbox for efficient task management.
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