Welcome!
Explore my site to learn more.
Struggling with formulas in Excel or is that mailbox getting overwhelming?
Hi, I'm Shaun, a Tech VA and I help businesses of all sizes with general admin, data cleansing, CRM management and Policy creation.
Services
01
Document Creation
Drawing on my Data Analyst and Technical Trainer background, I create compelling, professional documents across various platforms (Microsoft Office and Google Workspace), specialising in transforming data into polished, visually appealing materials. My expertise includes report generation, spreadsheet development, policy creation, training materials, data visualisation, and workflow streamlining, delivering high-quality, error-free results tailored to specific needs.
02
Database Management
My training experience, including leading VoIP system training integrated with 15+ CRM platforms, has provided me with in-depth knowledge of CRM functionality (Bullhorn, Salesforce, Vincere, Microsoft Dynamics, TrackerRMS, and others) and ticketing systems like ServiceNow and Jira. This expertise allows me to effectively train users and understand the intricacies of various CRM and support platforms.
03
Mailbox Clean-up
I offer professional inbox clean-up services to boost productivity by decluttering unwanted emails, organising important messages, and archiving essential communications. This streamlining process leaves you with a clean, manageable inbox optimised for efficient task management.
04
Traditional EA/VA Support
As an experienced Office Administrator, I provide comprehensive executive/personal assistant support, managing schedules, correspondence, and communications while ensuring seamless operations and discreet, detail-oriented service. My expertise includes calendar management, document control, research, and proactive task prioritisation.
05
Account Management
As an Account Manager, I optimise CRM and database performance through regular contact review and updates, direct liaison with account holders, and data cleansing. This ensures database efficiency, reliability, and alignment with your business goals.
06
Technical Trainer
With nearly a decade of training experience, I've honed engaging delivery methods adaptable to diverse audiences, from concise executive summaries to in-depth sessions. My approach includes flexible pacing, appropriate use of humour, and consistent content tailored to individual needs and learning styles.
ICO:00019357326
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